Order Information

Terms

• Please carefully read our Terms before ordering! Secure Shopping
• All orders are placed through the Secure Socket Layer (SSL) standard. SSL provides maximum protection for credit cards and ordering information. You will enter SSL protection once you begin the order checkout process. Once in SSL, all information is transferred in an encrypted format that protects the information from possible interlopers. You will know that you are in secure mode when you see the locked icon in your browser window. (In Netscape, a small closed lock icon will appear in the lower left corner. In Internet Explorer, the icon will appear in the lower right corner.)
• The information you provide to enter an on-line order will not be shared or sold to anyone. This is a trust that we take very seriously.

• We only accept orders from the United States and Canada
• International buyers please be aware that you will have to pay customs fees. Consult your local customs office for more information.
• International customers please read our shipping polices below.

• If Billing and Shipping address are not the same then you must supply both a day time and evening telephone number for us to reach you so we can obtain verbal confirmation of your order. Otherwise the order maybe rejected.
• We accept the following methods of payment: Credit Cards, Money Orders and Personal Checks. Canadian customers, please note that we do not accept personal checks; money orders must be Canadian Postal Money orders in US funds. Make all checks and money orders payable to Cedar Shack. Send personal check and money orders to:

  Cedar Shack
  2300 Holloway Dr. 
  El Reno, OK 73036
  United States
  1-800-262-5710

• If paying by check, we do not do account transfers. Once we receive the check it will take 7 to 10 business days for the check to clear before we will ship the order.
• Our product descriptions may show weight of product. This is NOT the actual shipping weight. This "weight" is used by our system to calculate the shipping charge. It is not the weight of the item in all cases. Many times we set weight so that we have a fair shipping charge.
• If an item is NOT in stock it will be noted on our web site. All other items are in stock unless otherwise noted. We make every effort to keep stock information up-to-date, however, availability of items may change quickly before we have a chance to update the site. We will you notify via your billing email if we are unable to fill your entire order.
• If payment is not received within 10 business days we reserve the right to cancel your order.

• All orders will be shipped out within 3 business days of being processed.
• If there are any problems processing your order (e.g., payment, processing) we will send an email notification and the order may be held until a response is received.
• We will make every effort to ship your order out as quickly as possible.
• We will only ship complete orders; If your order includes an item on backorder, we will contact you regarding the backordered item with a choice of holding the order until the backordered items are in or removing the backordered item from the order.
• Customer is responsible for paying shipping costs on refused/returned shipments.
• International customers are responsible for all additional customs fees, brokerage fees, duties, and taxes that may be levied by their respective governments. These additional fees may be collected at time of delivery. We will not refund shipping charges for refused shipments.
• This freight plan will cover all shipments on all carriers and is valid only in the continental USA.
• All orders under $250 will include a $8.00 handling charge. And appropriate shipping cost.
• To insure prompt shipment, all available items on your order will be shipped within 3 working days.

• UPS does not ship to PO Box addresses.
• UPS does not ship on Saturday or Sunday (no delivery, no pickup)

Terms of Sale

By accepting delivery of any product delivered from Cedar Shack you ("Customer") agree to be bound by the terms and conditions listed below. You and Cedar Shack agree that the following terms and conditions are the exclusive terms governing the sales transaction between Customer and Cedar Shack. Any attempt to alter, supplement, modify or amend these terms and conditions by the Customer will be considered a material alteration of this agreement and, therefore, are null and void. In addition, these terms and conditions are subject to change at any time, without prior written notice. Therefore, please check these terms and conditions carefully each time you place an order with or accept delivery of any goods from Cedar Shack.

Product Return Procedure:

Return Merchandise Authorization (RMA) Request Form To return a product based upon DDI replacement/return guarantee, you must fill out a Return Merchandise Authorization (RMA) Request Form within the guarantee period for the product (described above). Once received, Cedar Shack will issue a RMA number that is valid for 30 days within which return products must be received by Cedar Shack. Cedar Shack will not accept returns without prior authorization and an RMA number. RMA numbers will not be extended or reissued. Customer should prominently display the RMA number(s) on the shipping label of boxes containing the returned product. Customer is solely responsible for shipping any returned product to Cedar Shack, including any shipping charges. Customer agrees to use only reputable carries capable of providing proof of delivery and insurance for the entire value of the shipment. Customer agrees to bear all shipping charges and all risk of loss for the return product during shipment. Customer agrees that all returned products will be 100% complete, in re-saleable condition, and will include the original packaging material, manuals, blank warranty cards, and other accessories provided by the manufacturer. If any component of the returned product is missing the Return Procedure will be breached and Cedar Shack has the right to reject the entire return or may choose to impose additional charges against the customer for replacement of the missing component. Cedar Shack will not refund to Customer the original shipping charges. In addition, Cedar Shack reserves the right to assess a 10-30% restocking fees against the Customer's account on all returns for refund. The re-stocking fee will be waived for unopened items, returned in original working condition. Return credits will not be issued until Cedar Shack is in full receipt of the returned items.

WARRANTIES

Cedar Shack is a distributor only, products are not manufactured by Cedar Shack. The products may, however, be covered by each manufacturer's warranty, service, and support policy (if any). Cedar Shack assigns and passes through to the Customer any warranty of the manufacturer, and Customer acknowledges that it shall have recourse only under such warranties and only as against the manufacturer of the products. Cedar Shack MAKES NO REPRESENTATION OR EXPRESS WARRANTY WITH RESPECT TO THE PRODUCT EXCEPT THOSE STATED IN THIS DOCUMENT. Cedar Shack DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, AS TO ANY SUCH PRODUCT, INCLUDING AND WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, AND ANY IMPLIED WARRANTIES ARISING FROM STATUTE, TRADE USAGE, COURSE OF DEALING, OR COURSE OF PERFORMANCE.

LIMITATION OF LIABILITY

IN ALL CIRCUMSTANCES Cedar Shack MAXIMUM LIABILITY IS LIMITED TO THE PURCHASE PRICE OF THE PRODUCTS SOLD. Cedar Shack SHALL NOT, UNDER ANY CIRCUMSTANCES, BE LIABLE UPON A CLAIM OR ACTION IN CONTRACT, TORT, INDEMNITY OR CONTRIBUTION, OR OTHER CLAIMS RELATING TO THE PRODUCTS IT SELLS WHICH EXCEEDS THIS LIABILITY LIMIT. Cedar Shack SHALL NOT BE LIABLE FOR THIRD PARTY CLAIMS FOR DAMAGES AGAINST THE CUSTOMER, OR FOR MALFUNCTION, DELAYS, INTERRUPTION OF SERVICE, LOSS OF BUSINESS, LOSS OR DAMAGE TO EXEMPLARY DAMAGES, WHETHER OR NOT DDI IS APPRISED OF THE POSSIBILITY OF SUCH CLAIMS OR DAMAGES.

GENERAL TERMS AND CONDITIONS

Payment Terms; Orders:

An order is not binding upon Cedar Shack until it is accepted; Cedar Shack must receive payment before it will accept an order. Payment for product(s) ordered is due prior to shipment. Customer can make payment by credit card, or some other method prearranged with Cedar Shack. You agree to pay the amount(s) due as specified on the invoice.

Shipping Charges:

Your total cost for purchase of any product will include shipping and handling charges shown on the invoice.

Title; Risk of Loss:

Cedar Shack will arrange for shipment of ordered product(s) to the Customer, Free On Board (F.O.B.) shipping point, meaning title to the product(s) -- excepting software-- and risk of loss passes to the Customer upon delivery to the carrier. Cedar Shack reserves a purchase money security interest in the product(s) until its receipt of the full amount due. Customer agrees to allow Cedar Shack to sign appropriate documents on Customer's behalf to permit Cedar Shack to protect its purchase money security interest. Title to software will remain with the licensor(s). All software is provided subject to the license agreement of the software maker. Customer agrees to be bound by any software license agreement once the seal on the package is broken. Cedar Shack will advise Customer of estimated shipping dates, but Cedar Shack will, under no circumstances, be responsible for delays in delivery, and associated damages, due to events beyond its reasonable control, including without limitation, acts of God or public enemy, acts of federal, state or local government, fire, floods, civil disobedience, strikes, lockouts, and freight embargoes.

Governing Law and Jurisdiction:

Any dispute arising out of or related to these Terms and Conditions or the sales transaction between Cedar Shack and Customer shall be governed by the laws of the State of Oklahoma, without regard to its conflicts of law rules. Specifically, the validity, interpretation, and performance of this agreement shall not be governed by the United Nations Convention on the International Sale of Goods. Cedar Shack and Customer consent to the exclusive jurisdiction and the venue of the State Courts of the State of Cedar Shack to resolve any dispute between them related hereto, and the parities waive all rights to contest this exclusive jurisdiction and venue of such Courts. Finally, the Customer also agree not to bring any legal action, based upon any legal theory including contract, tort, equity or otherwise, against Cedar Shack that is more than one year after the date of the applicable invoice.

Severability:

If any provision contained in this agreement is or becomes invalid, illegal, or unenforceable in whole or in part, such invalidity, illegality, or unenforceability shall not affect the remaining provisions and portions of this agreement, and the invalid, illegal, or unenforceable provision shall be deemed modified so as to have the most similar result that is valid and enforceable under applicable Oklahoma law.

Waiver:

The failure of either party to require performance by the other party of any provision of this agreement shall not affect in any way the first party's right to require such performance at any time thereafter. Any waiver by either party of a breach of any provision in this agreement shall not be taken or held by the other party to be a continuing waiver of that provision unless such waiver is made in writing.

Entire Agreement:

These terms and conditions, together with the invoice respecting the products ordered by Customer, are the complete and exclusive agreement between Cedar Shack and Customer, and they supersede all prior or contemporaneous proposals, oral or written, understandings, representations, conditions, warranties, and all other communications between Cedar Shack and Customer relating to the subject products. This agreement may not be explained or supplemented by any prior course of dealings or trade by custom or usage.